FAQs
Where are the scrunchies made?
All scrunchies are handcrafted in Berlin with great attention to detail. ♡
How much are the shipping costs?
We deliver free shipping for orders over €30.
Shipping to Germany: €4.00
Shipping EU: €6.00
What payment options are there?
You can contact us by
- Credit card
- PayPal
- Instant transfer (via Klarna)
- Credit card (via Klarna)
- Apple Pay
pay.
What about returns?
You can return the goods within 14 days of receiving the order. Let us know your decision by email to hello@olala-berlin.com and send the goods including the hangtags back to us. Please note that you bear the direct costs of returning the goods. For further information: Right of withdrawal .